Heavy rains and high winds are the perfect ingredients for a deteriorating chimney. Chimney repair companies know you can’t get on the roof to inspect the chimney, and they also know that you are unfamiliar with chimney repair issues. That’s probably why you get a plethora of direct mail, email and phone calls every spring and summer to get your chimney repaired or chimney cleaned. How can you tell the difference between a scam and a reputable company?
Try these valuable sources:
- Chimney Safety Institute of America CSIA – Reputable chimney sweeps, such as Superior Chimney are certified through the Chimney Safety Institute. This measures our knowledge about the evaluation and maintenance of chimney and venting systems. In Illinois, there are only 93 credited individuals, and Superior Chimney employs over 20 of them! We are the only Company in the Chicagoland area that requires our masonry crew leaders to be CSIA certified.
- Accredited with the Better Business Bureau – Accreditation is an optional service with the BBB. It is voluntary, and the company must agree to abide by certain ethical standards and complete a more extensive vetting process. Superior Chimney is an A+ accredited service company since 7/1/2006 with 138 customer reviews and zero customer complaints.
Here are a couple more that complete the story:
- Angie’s List – This service is driven by the consumer who are looking to find trustworthy companies that perform high quality work. Customers leave reviews in order to help other homeowners make a decision about who to trust. Superior Chimney has a ‘A’ customer rating with 1,727 customer reviews. That should say something.
- HomeAdvisor – This service is a similar tool to Angie’s List, helping homeowners find reputable companies to service their home repairs. Superior Chimney has a 4.62 out of 5.0 stars from 754 verified ratings.
- Other sources for Superior Chimney: Facebook has 83 reviews with a 4.9 out of 5 rating, Yelp.com has 53 reviews with 39 5-stars, the highest rating, and Houzz.com has 23 reviews with a 5 star rating.
That’s the difference between a company that knocks on your door, walks up to you in the driveway, or cold calls you to use their service without credibility that you validate by looking them up. Choose Superior Chimney Services for your chimney cleaning, chimney repairs, masonry or products. Call us today at 877-244-6349.