When you get a bigger project done such as tuckpointing the chimney, or partially rebuilding the chimney, it seems like it was just completed yesterday.
A customer recently called and asked for one of our masonry tech experts to inspect the chimney. When we looked up the customer’s name and address, we found that the project was completed just about ten years ago. When we shared that with the customer, she said, “What? That was ten years ago!” “It seems like yesterday when you were here repairing the chimney.” We take that as a compliment.
It’s Lonely at the Top
When a company, like Superior Chimney, takes quality of work seriously, comments like this customer are regularly shared. That’s because ‘Peace of mind’ and trust are important. Homeowners don’t get to climb up on the roof to ‘see’ what’s going on. Homeowners don’t think about the chimney unless you find water stains on your walls or hear dripping water in the fireplace. That’s why Superior Chimney is important to the overall health of your home.
Start from the Outside
The chimney is the highest point on your home. It stands tall each day through all of the rain, sun, snow, wind, hail and whatever else Mother Nature has in store. Those elements hit, slam and pound at the chimney from every direction, challenging its integrity. One slip up, and the water, debris and animals are coming in!
- Tuckpointing the chimney is critical! Missing mortar is like a door that just swung open and said, “come on in!” Clearly, we’re open.
- Loose Bricks or Stone – When there’s missing or loose mortar, you can be sure the bricks or stones are loose as well. What happens when the bricks or stones are loose? They can fall away from the chimney exposing the interior of the chimney, and encouraging much faster deterioration.
How Do You Know the Above Problems Exist?
During the inspection, the certified chimney technician takes pictures of the chimney. We point out the good and the areas that need repair. With the pictures, we discuss what the issue may be, explain what we do to repair it and discuss what it will look…and perform like in the end.
We believe this is a critical part of the ‘peace of mind’ and trust that we build with our customers. With every satisfied customer, we know that when you have a question, you’ll be giving us a call, just like the customer we shared at the beginning of our story.
Be a part of the Superior Chimney family. Contact us today.